Utilizing Interpersonal Skills

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Increasing the bottom line through exceptional customer service is a short- term goal with long-term benefits for today’s companies.
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Training will:
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Develop skills and awareness on how to have a positive impact on internal/external customers in day-to-day business activities
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Emphasize the importance of solid human relation principles to show how each team member’s positive impact translates into higher customer satisfaction and higher profits to the company
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