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Learn how to interact with angry customers while still maintaining their business and loyalty.

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Training will:

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  • Emphasize on customer satisfaction and relationships
  • \n
  • Develop skills and confidence through a series of customized role plays designed to help communicate with and manage specific types of difficult customers
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Training Solutions / Customer Service / Dealing With The Angry Customer

Dealing With The Angry Customer

Category:  Customer Service
Length of Course:  Varies
Minimum Attendees:  None
Maximum Attendees:  None
Courses photo

Learn how to interact with angry customers while still maintaining their business and loyalty.

Training will:

  • Emphasize on customer satisfaction and relationships
  • Develop skills and confidence through a series of customized role plays designed to help communicate with and manage specific types of difficult customers

All training can be customized to fit client’s needs and delivered according to client’s work schedule.

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